HIPAA-Compliant • STAT Ready • Cold Chain Available
Back to Blog
Why Hospitals and Labs Are Switching to Specialized Medical Couriers
Dec 2, 2025
Why hospitals and labs are switching to specialized medical couriers.
Why Hospitals and Labs Are Switching to Specialized Medical Couriers

Healthcare organizations across Texas are increasingly moving away from general parcel delivery services and choosing specialized medical couriers — and the reasons are operational, regulatory, and patient-driven.

Medical Logistics Is Not Standard Delivery

Unlike traditional couriers, medical couriers handle specimens, pharmaceuticals, medical devices, and diagnostic materials that directly impact patient outcomes. These deliveries require HIPAA awareness, documented chain-of-custody, temperature control, and strict handling procedures.

Why Hospitals and Labs Are Making the Switch

  • Chain-of-Custody Accountability: Every handoff is documented and traceable.
  • Specimen Integrity: Proper cold chain handling reduces rejected samples.
  • STAT & Time-Critical Response: Dedicated drivers, not pooled routes.
  • HIPAA-Aware Couriers: Trained personnel, not gig drivers.

The Delivro Difference

Delivro operates exclusively in medical logistics. Our couriers wear identifiable uniforms, use validated transport containers, and follow hospital-grade protocols on every run. We treat every delivery as part of the patient care process — because it is.

Hospitals and labs choose Delivro for transparency, reliability, and compliance — not just speed.